Brad Holmes web developer, designer and digital strategist.

Dad, husband and dog owner. Most days I’m trying to create fast, search-friendly websites that balance UX, Core Web Vitals, and digital strategy from my studio in Kettering, UK.

If you’re here, you either found something I built on Google or you’re just being nosey. Either way, this is me, the work, the thinking, and the bits in between.

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Conversion Paths

Building Conversion Paths That Start Anywhere

Brad Holmes By Brad Holmes
9 min read
This article builds on the thinking in Websites That Are Built Like Brochures, Not Systems

Let’s be honest most funnels we see in diagrams are fantasies. They look tidy: someone hears about your brand, reads a blog post, downloads a guide, books a demo, and signs up. Smooth. Predictable. Clean.

But in reality? Buyers bounce around. They Google a problem and land on your pricing page. They see a LinkedIn post, ignore you for two weeks, then read a help article and sign up for your newsletter. Someone listens to your podcast for six months before clicking a CTA.

People don’t follow step-by-step journeys. They enter and exit when it suits them. And that’s not a problem it’s an opportunity.

Because when you stop designing rigid funnels and start designing conversion paths that start anywhere, you meet users where they actually are. Not where you wish they were.

This post is about exactly that: how to build flexible, user-driven paths that turn messy journeys into meaningful results.

Why Funnels No Longer Start at the Top

There’s a reason your analytics feel unpredictable: users aren’t starting where you expect them to.

The classic top-of-funnel → middle → bottom progression assumes you control how someone discovers you. But in 2025, most people enter mid-conversation:

  • Someone searches a long-tail query and lands on your product comparison page.
  • A Slack message shares a blog post with zero context.
  • A podcast listener Googles your brand and jumps straight to a case study.

These aren’t edge cases they’re normal.

What’s changed?

  • Search is more specific. People don’t type “best email platform” anymore—they ask things like “does [X tool] support conditional logic in sequences?”
  • Social algorithms blur awareness and action. A cold LinkedIn reel can create warm traffic in seconds.
  • Private browsing is default. Attribution is incomplete by nature. Most “first visits” aren’t first impressions.
  • Trust is distributed. Buyers read reviews, forums, Discord chats, and DMs—not just your marketing site.

Your funnel isn’t broken. It just never existed in the first place.

What you need now is a network of conversion paths—a system that turns every entry point into an opportunity to build trust, deliver value, and guide the next step.

The Mindset Shift From Steps to Systems

If you’re still thinking in terms of Step 1 → Step 2 → Step 3, you’re designing for a world that doesn’t exist anymore.

Modern conversion isn’t linear it’s contextual.

Someone might:

  • Land on a Help article → click a soft CTA → end up on your demo booking form.
  • Visit your About page after hearing your name on a podcast.
  • Read three blog posts before ever seeing your homepage.

Trying to force users into a rigid sequence just creates friction. Instead, think in systems:

  • Context + Momentum = Conversion. It’s not about the number of steps—it’s about whether each page gives the visitor what they need next.
  • Every Page Is a Landing Page. Treat your site like an interconnected network, not a step-by-step tour.
  • Progress > Control. You don’t need to dictate the journey you just need to make sure there’s always a path forward.

If your content doesn’t acknowledge where someone might already be, it creates dissonance. They feel like they’re being dragged backward.

Designing conversion systems means mapping intent, not enforcing routes. It’s messier but it’s far more powerful.

Designing Flexible Conversion Paths

So how do you build conversion paths that don’t rely on a fixed starting point?

You design with flexibility, relevance, and momentum in mind. Here’s how to do it:


1. Map Your Entry Points

Start by listing where users might first encounter you:

  • Organic search (blog posts, product pages, FAQs)
  • Paid ads (social, search, retargeting)
  • Social media (clips, carousels, shares)
  • Third-party sources (referral links, community posts, podcasts)

Every one of these could be someone’s first experience with you. Do they make sense out of context?


2. Match Intent With Content

A mismatch between user intent and the page they land on is the fastest way to lose a conversion.

Ask:

  • Does this page answer the question the user had when they clicked?
  • Does it acknowledge their likely level of awareness or readiness?

If someone clicks a help article link and lands on a hard-sell CTA, they bounce. If they land on a blog post and find a soft, related next step momentum builds.


3. Always Provide a Next Step

Every page should invite action, but it doesn’t always have to be a lead form.

Options:

  • “Read next” content suggestions
  • Sidebars with relevant CTAs
  • Soft offers like checklists, free tools, or email signups
  • Internal links that build narrative (especially in blog content)

Think of each page as a springboard not a dead-end.


4. Use Content Bridges

Don’t assume people will navigate your site the way you planned. Give them pathways:

  • Inline links within blog content
  • “If you’re interested in this, you might also like…” blocks
  • Persistent sidebar/nav patterns that expose related content

The goal is to reduce the energy required to keep moving forward.


5. Don’t Gate Too Early

It’s tempting to slap a form or popup on every page but early gating often kills momentum.

If someone’s still exploring, pushing for an email address too soon can feel like a trap. Let the relationship build:

  • Show value first
  • Let them explore freely
  • Offer optional conversion paths, not ultimatums

Remember: Trust first, conversion second.

Real Examples of Non-Linear Conversions

It’s one thing to talk about flexible conversion paths. It’s another to see how they actually play out in the wild.

Here are a few real-world flows that look chaotic on paper but convert like crazy when the system supports them.


Example 1: The Help Article to Demo Path

  • A user Googles a very specific product feature (“how to bulk-edit records in [Tool]”).
  • They land on a Help Center article.
  • In the sidebar: a soft CTA — “Want to see how [Tool] handles complex workflows? Watch a quick demo.”
  • They watch. They book. They convert.

Why it works: The Help article wasn’t gated. It answered their question, then offered momentum.


Example 2: The Blog Binge

  • A product manager sees a LinkedIn clip you posted.
  • They click through to a blog post then read two more.
  • On the third, they see an offer to download a “Feature Prioritisation Worksheet.”
  • They enter their email. That sequence leads to a demo booked 10 days later.

Why it works: No hard push. Just relevant content that built trust over time.


Example 3: The Podcast Lurker

  • Someone listens to your podcast for three months but never visits your site.
  • One day, they search your name, find your About page, and explore your product organically.
  • They skip the blog. They skip the lead magnet. They sign up cold.

Why it works: The relationship was built elsewhere. Your site just needed to make conversion easy when they finally showed up.


Example 4: The AI-Assisted Path

  • A user asks ChatGPT for “tools to personalise onboarding at scale.”
  • Your blog post is one of the top links.
  • They scan it. Scroll halfway. Click a sidebar CTA for your onboarding toolkit.
  • A few days later, they’re back this time to your pricing page.

Why it works: The AI didn’t just serve your content it triggered the journey. You just had to be ready for the handoff.


The pattern here isn’t the route, it’s the readiness. You don’t need to control the journey. You just need to show up clearly wherever it starts and guide the next move.

What to Measure Instead of Drop-Offs

If you’re still obsessing over drop-off rates, you’re missing the bigger picture.

In a non-linear world, people don’t “drop off” they pause, jump sideways, or come back later. The funnel isn’t leaking; it’s just not a straight pipe anymore.

So what should you measure?


1. Session-to-Lead Ratio by Entry Page

Stop tracking “top of funnel to bottom” and start tracking entry point effectiveness.

  • Which pages bring in new sessions?
  • Which of those lead to a conversion even later?
  • Are you getting value from Help articles? Blog content? Category pages?

Look for high entrance, low conversion pages they often just need a better next step, not a redesign.


2. Return Visitor Behavior

A one-session journey is rare now. Track:

  • How often users come back
  • What they view on return visits
  • Whether a different CTA or channel gets the eventual conversion

Someone might visit four times across 10 days each time from a different source. Your system needs to support that.


3. Micro-Conversions

Not everything is about lead forms or demo bookings.

Track actions like:

  • Email signups
  • Toolkit downloads
  • Webinar registrations
  • “Add to favourites” or “Save for later” features

These signal momentum, even if they’re not your primary goal.


4. Scroll Depth + CTA Interaction

Are people engaging with your content or bouncing before the pitch?

  • Are they seeing your CTAs?
  • Clicking them?
  • Getting interrupted by overlays or bad UX?

Heatmaps, session recordings, and scroll tracking reveal friction that analytics misses.


5. Time-to-Conversion (Not Just Conversion Rate)

If someone takes 12 days and 5 visits to convert that’s not failure. That’s just real life.

Start measuring:

  • Average time from first touch to conversion
  • Number of sessions before action
  • Last-click vs. first-click influence

It’s not about faster it’s about frictionless.


The more your measurement reflects how people actually buy, the better your systems will support them.


Start Anywhere, But Lead Somewhere

You don’t control where the journey starts. That’s just the reality now.

What you can control is what happens next what someone sees when they land, how you guide their intent, and whether the next step feels obvious or awkward.

If your site assumes a linear path, you’ll keep losing people who were already halfway there.

But if you build flexible, connected, user-respecting paths where every page is a welcome mat and a signpost—you create something far more powerful than a funnel.

You create momentum.

So stop asking: “How do we drive top-of-funnel traffic?”
Start asking: “If someone lands here cold, curious, or ready does this help them move forward?”

Because it doesn’t matter where the journey starts… as long as you’ve built a way to keep it going.

Brad Holmes

Brad Holmes

Web developer, designer and digital strategist.

Brad Holmes is a full-stack developer and designer based in the UK with over 20 years’ experience building websites and web apps. He’s worked with agencies, product teams, and clients directly to deliver everything from brand sites to complex systems—always with a focus on UX that makes sense, architecture that scales, and content strategies that actually convert.

Thanks Brad, I found this really helpful
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